6 Traits of an Effective Role Model

6 Traits of an Effective Role Model

Whether you’re managing a restaurant, a convenience store, or any service business, you’re a role model for your staff. Your values, attitudes, and behaviors set the standard for what you expect from others. If you want your employees to treat each other with respect,...

The Art of Delegation for Managers

The Art of Delegation for Managers

A daily to-do list is a critical tool in any leadership position. Without one, your day will rule you instead of the other way around. If you’re not constantly evaluating your to-dos, however, your list will be more of a reminder of all the tasks you didn’t get to...

8 Types of Business Competition

8 Types of Business Competition

Who is your competition? When you read that question, at least a handful of other company names should pop into your head. It’s important to know the companies you’re competing with for revenue, and it’s equally important to understand how you...

3-Step Plan for Effective Training

3-Step Plan for Effective Training

Your customers have a lot of choices, so why should they choose you over your competition? The answer is all around you. It’s your staff. Your team members make or break customer loyalty through the service they provide. This goes far beyond what you might think of as...

Smart Team Building

Smart Team Building

Your success as a manager depends on the effectiveness of your team. The people you recruit for your team are just as important as your leadership skills. When you focus on hiring and retaining the best employees, teamwork will improve. Easier said than done, right?...

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