Set Your Leadership Goals to READ

Set Your Leadership Goals to READ

Are you a boss, or a leader? Almost anyone can be a boss, but it takes a special set of skills and talents to be a leader. Let’s look at a few differences: Bosses bark orders. Leaders develop skills. Bosses see employees as blocks in the schedule. Leaders see...

6 Traits of an Effective Role Model

6 Traits of an Effective Role Model

Whether you’re managing a restaurant, a convenience store, or any service business, you’re a role model for your staff. Your values, attitudes, and behaviors set the standard for what you expect from others. If you want your employees to treat each other with respect,...

3-Step Plan for Effective Training

3-Step Plan for Effective Training

Your customers have a lot of choices, so why should they choose you over your competition? The answer is all around you. It’s your staff. Your team members make or break customer loyalty through the service they provide. This goes far beyond what you might think of as...

The Art of Delegation for Managers

The Art of Delegation for Managers

A daily to-do list is a critical tool in any leadership position. Without one, your day will rule you instead of the other way around. If you’re not constantly evaluating your to-dos, however, your list will be more of a reminder of all the tasks you didn’t get to...

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