May 1, 2016

April Showers…

You know what they say about this time of year – April showers bring May flowers. In the case of your operation, the same analogy holds true. Your actions as a leader at any point in time have a profound impact on how your staff performs down the road.

In this business, it’s easy to get stuck in your routine of daily tasks, making it tough to follow through on the execution of bigger picture strategies. But as any gardener will tell you, only the most nurtured plants can become prize-worthy blooms. Take time every day to ensure that your greatest asset – your team – has what it needs to succeed. An effective training program provides a solid foundation, and operational policies that support career progression and encourage ongoing growth. You don’t need to have a green thumb to be a great manager, but you do need to spend time each day preparing for tomorrow.

Workshop the Month: District Manager Training

Designed specifically for multi-unit supervisors, the modules in the District Manager workshop address the unique challenges that come with a district-level position. Perfect for those new to a district manager position and a great refresher for experienced district managers, modules cover a variety of important topics.

Modules in this workshop include:

Driving Bottom Line Results
Coaching, Inspiring, and Leading
An Effective Store Visit
Conducting a Productive Meeting

Click on the video above to view excerpts from the modules in the District Manager Training workshop.

Achieving Operational Excellence

RTO believes in excellence through partnerships. We understand that training, while a key part of business success, will fall flat unless combined with tools that improve your overall operation.

That’s where Dashboard Advantage comes in. Dashboard Advantage provides a mobile, online data collection and reporting system to benchmark performance and drive operational excellence. The Dashboard Advantage reporting suite and downloadable App includes Store Inspections, Cash Audits, Gas Price Surveys, Food Production reports and more. These powerful tools replace inefficient systems such as spreadsheets, paper or rigid IT platforms. Dashboard Advantage – Operational Execution. Made Better.

Click below for more information on how easy Dashboard Advantage can make it for you and your team to achieve operational excellence.

Contact Us

As your partner in learning management, your input is important to us. If you have a question about the RTO system, a suggestion for improvement, or a training tip you'd like to share, please contact us, we'd love to hear from you!

Support Team
Phone: 800.786.9545

Account Management Team
Phone: 800.247.8514

Marketing Team
Phone: 800.247.8514

Now Available!
District Manager Workshop

The District Manager workshop is the newest in our Leadership Development series. Designed specifically for multi-unit supervisors, these modules address the unique challenges that come with a District Manager Position. Modules currently available include Driving to Bottom Line Results, Coaching & Leading, Effective Store Visit, and Conducting a Productive Meeting. By covering topics critical to the success of a District Manager, this workshop will improve store performance and manager effectiveness.

RTO’s District Manager training is part of our overall commitment to support convenience store personnel throughout their careers. With a focus on career progression, employees get exactly the training they need at the precise time they need it. Please contact our account management team if you would like to add the District Manager workshop to your current training program.

In Case You Forgot

Can't find that password? Forgot your username? Don't worry, we've got you covered. The Sunhawk LMS is equipped with a password recovery feature. The links below will walk you through the steps to retrieve a forgotten username or password.

Forgot Username | Forgot Password

Execution is Money

We have all been caught up in the romanticism of inspiration. We see a vision, excite our teams, and get wrapped up in our own hype, buzzwords, data analysis, and strategic planning in conference rooms. But eventually you get slapped by that unforgiving moment of reality: we’re not executing. The most important part of the plan is to execute. The tough part is we can’t do it alone. Company and store level execution is a team effort. We can’t expect the person coming in at night to understand and meet our expectations just because we held a meeting at headquarters.

Find out 4 strategies to stay on track and make your dreams a reality.

Want more expert advice, how-tos, and insights that will help you level-up on your training skills?

Did You Miss an Issue?

Our Bright Ideas monthly newsletter offers original ideas every month to help you manage a successful training program and leverage the many features of your Sunhawk learning management system. From the Sunhawk X rollout and important updates to implementation ideas and featured modules, we've covered a lot of ground since our first issue. Just in case you missed any of it, we've put the Bright Ideas archives right at your fingertips. Click here to check them out!