October 1, 2015


The kids are back in school, that chill in the air is getting chillier, the days are getting shorter, and, is it just us, or do lines seem to be getting longer already? For many retailers, October is the unofficial kick-off of the busy holiday season. While most consumers won’t be in complete holiday mode for another month or so, retailers have to be. Now is the time to prepare your staff by reviewing your training curriculum and ensuring your team is ready for the chaos of the upcoming holidays.

Training on customer service, problem solving, and even merchandising can get you and your team ready for a successful and profitable season. The TRAC Calendar in your Sunhawk LMS makes implementing training simple. Use TRAC to easily plan and manage training that keeps up with the demands of the season, and your business needs, all year long. Click here to learn more.

Module of the Month: Merchandising Excellence

Outstanding first impressions, WOW impact displays, attractive counters, and 100% in-stock goals increase sales and profitability.

Help your employees be successful at increasing profits through Merchandising Excellence training. This module covers the ways to merchandise successfully, types of displays for profit and proper display upkeep. Employees learn how to impress and delight customers while increasing sales and profits.

TRAC Your Success

Training is one thing. But managing all that goes with it can become an administrative nightmare. Our TRAC Calendar can help. TRAC is an at-a-glance calendar that can be used to plan your training and reporting schedule. You can schedule your compliance refreshers and training for reports and new-hires and then TRAC it all — without even lifting a finger!

RTO’s Sunhawk X system is built around the fact that tracking progress is the key to successful employee engagement. Sunhawk X includes all the tools you need to build a successful team, without the administrative headache! Be sure to contact your Account Manager if you have questions about how to best optimize the TRAC Calendar in your program.

Your Content. Your Way.

RTO’s Custom Training Production team can transform your custom content into online training courses available through the Sunhawk X LMS. As you begin to develop your 2016 training plan, consider how you can streamline your learning management program with customized modules delivered and tracked through your existing LMS. Contact your RTO Account Manager for information about how our custom training can help you meet your training goals.

Contact Us

As your partner in learning management, your input is important to us. If you have a question about the RTO system, a suggestion for improvement, or a training tip you'd like to share, please contact us, we'd love to hear from you!

Support Team
Email: Support@ReadyTrainingOnline.com
Phone: 800.786.9545

Account Management Team
Email: AccountManager@ReadyTrainingOnline.com
Phone: 800.247.8514

Marketing Team
Email: Marketing@ReadyTrainingOnline.com
Phone: 800.247.8514

Customized Optimization Tips

Like any technology tool, you’ll get the most out of your Sunhawk LMS when it’s fully optimized for your specific needs. Recent enhancements to our client support services put optimization strategies at your fingertips. In addition to top-notch support for your technical needs, you also have access to an experienced Account Management team that can help you implement best practices that ensure you get the most out of your LMS.

Here at RTO, our goal is to ensure all our clients are using the many features of their LMS to help support their overall training goals. The Account Management team will help you with streamlined reporting, tracking and training results, and many other LMS features that help trainers and managers effectively engage their staff and meet their goals.

If you haven’t yet heard from someone on the Account Management Team, get in touch with your account manager today for your personalized optimization assessment.

IP & Domain Whitelist Updates

There have been updates to the Sunhawk LMS Whitelist. Please be sure your whitelist for Sunhawk is up to date by clicking the link or pass the information on to your site IT professional for review.

In Case You Forgot

Can't find that password? Forgot your username? Don't worry, we've got you covered. The Sunhawk LMS is equipped with a password recovery feature. The links below will walk you through the steps to retrieve a forgotten username or password.

Forgot Username | Forgot Password


Stressed out? Who isn’t?! In today’s busy world, and especially for store managers, it’s impossible not to feel like you’re being pulled in a million different directions. The best way to minimize stress in your life is to get a better handle on how you manage your time throughout the day.

Click here for tips on how you can boost your own productivity — and your operation’s profitability.

Want more expert advice, how-tos, and insights that will help you level-up on your training skills?

Did You Miss an Issue?

Our Bright Ideas monthly newsletter offers original ideas every month to help you manage a successful training program and leverage the many features of your Sunhawk learning management system. From the Sunhawk X rollout and important updates to implementation ideas and featured modules, we've covered a lot of ground since our first issue. Just in case you missed any of it, we've put the Bright Ideas archives right at your fingertips. Click here to check them out!