Jeff and Kelly step into the CoC studio for one final podcast in 2024. Together, they wax nostalgic about all the great topics they’ve covered this year, such as AI, job perks, food service, coupons, and more. They also touch on what sort of convenience trends they see on the horizon in 2025.
About this Episode
On the latest Culture of Convenience episode, Jeff and Kelly talk with Mason Cowan, Chief Customer Officer at BandyWorks Solutions. Mason discusses how BandyWorks combines real-time data with store operations to provide feedback and recommendations to improve c-stores. Together, they discuss the who, what, why, and how of that process!
About Our Guest
Mason Cowan is the the Chief Customer Officer at BandyWorks Solutions, which is based out of Colonial Heights, VA. He is the co-author of the book "C-Store Growth Mindset: Making Peace With Accountability" and was a Convenience Store News 'Future Leader in Convenience' Honoree.
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