FAQs
General Questions
Why was RTO acquired?
RTO thought this was the right time to accelerate our growth, expand our capabilities, and better serve our customers by leveraging the resources and expertise of 360training. We are proud of our 20 years of service and equally excited about this transition to 360. The timing seemed to be perfect.
Will the RTO and trainingGrid name or branding change?
Not immediately. Over time, branding decisions will be made thoughtfully and communicated well in advance.
Who acquired RTO?
Established in 1997, 360training.com, Inc. is a trusted leader specializing in comprehensive online training solutions for individuals and businesses across various industries, including food and beverage, environmental health and safety, real estate, healthcare, and financial services. With innovative technology and a commitment to quality education, they offer accredited courses fostering safe and healthy communities. Having delivered over 11 million training plans across multiple brands, including AgentCampus, VanEd, OSHAcampus, OSHA.com, Hard Hat Training, AdvanceOnline, ACLS Medical Training, American Resuscitation Council, HIPAA Exams, Mortgage Educators and Compliance (MEC), TIPS, Compliance Training Online, and Learn2Serve, 360training remains dedicated to expanding its offerings.
Will any of the RTO employees be joining 360?
Yes – we will have a number of RTO employees join the 360 team.
FAQs
Questions About Our Product & Platform
Will trainingGrid continue to be supported?
Yes, trainingGrid will continue to be supported. We are committed to maintaining continuity and service for our customers. 360 is building a new platform with exciting features to be ready in Q1 of 2026.
How will the acquisition impact webservice integrations and APIs we currently use?
There will be no change or impact on how you integrate your 3rd party with trainingGrid.
What is 360’s vision and long-term plan for the existing RTO content?
All RTO content will remain available to all customers. In addition, 360training has a wide range of topics in compliance, foodservice, and safety. More to come on our content strategy.
FAQs
Pricing
Will our pricing change?
Your contract pricing remains unchanged.
Who will send our monthly invoice and how will we pay?
We will be sharing these details soon. Continue to process your invoice until we share those details.
FAQs
Support
How will we contact client support?
Continue to contact Client Support as usual. Any changes of emails or phone numbers will be shared in advance.
FAQs
What’s Next?
How will future changes be communicated?
We have many forms of communication to keep you up to date. We will meet with many of our training administrators one on one, our monthly newsletters, Sidekick in-platform updates, webinars, and of course email.
Who do I contact if I have more questions?
- Breeze Savage: bsavage@readytraining.com
- Tom Hart: thart@readytraining.com