Do you know who the ‘Missing 33%’ are? In this episode, Kelly finds out in a conversation with a committee co-chair within C-Store Women and RTO’s own Client Success Manager, Breeze Savage. They also discuss empowering women in the convenience industry, the secret sauce to client support and how she inspires her team on the daily. Are there any jokes made at Jeff’s expense during his absence? Listen to find out!
About this Episode
On the latest Culture of Convenience episode, Jeff and Kelly talk with Mason Cowan, Chief Customer Officer at BandyWorks Solutions. Mason discusses how BandyWorks combines real-time data with store operations to provide feedback and recommendations to improve c-stores. Together, they discuss the who, what, why, and how of that process!
About Our Guest
Mason Cowan is the the Chief Customer Officer at BandyWorks Solutions, which is based out of Colonial Heights, VA. He is the co-author of the book "C-Store Growth Mindset: Making Peace With Accountability" and was a Convenience Store News 'Future Leader in Convenience' Honoree.
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