“The small things matter — a customer must feel valued with each and every experience through both speedy service and personal attention.”
Customers expect their experience to be quick and hassle-free.
In this module, employees will learn how to respond to customers with urgency so they always feel they’re the top priority.
Employees will learn to acknowledge customers in line, be proactive in making sure shelves are stocked, and always respond with a sense of urgency.
