Fully stocked and properly faced coolers enhance the shopping experience and promote customer loyalty.
With a focus on customer service, this module teaches employees the importance of stocking the coolers, when to stock the coolers, and the steps to take to stock the coolers.
“It’s natural to feel defensive in difficult situations, but if you act on those feelings, there’s...
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“When you ring up a cash transaction, pay close attention to what the total is, how much cash the...
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"Working at the counter is the perfect place to engage customers. When the customer comes to check...
