Restaurant Training for Excellent Guest Experiences
Improve guest loyalty and increase sales with engaging and interactive microlearning content for your staff.
Training Solutions
Service & Sales Excellence With Restaurant Playbooks
RTO partners with Restaurant Playbooks to offer training topics that address the unique needs restaurants face in today’s world. The courses offered will help develop employee skillsets so they can consistently deliver excellent guest experiences to improve guest loyalty and increase sales. Restaurant training from RTO and Restaurant Playbooks will help your managers and staff stay on top of their game in a competitive industry.
WHY RTO
Microlearning for Restaurant Managers and Team Members
With every guest, your staff should strive to not only meet expectations, but exceed them. Our restaurant training content was developed by industry experts and pros who have experience delivering results. Provide your staff with the training they need to succeed today!
Front of House Sales Playbook
Increase check averages and enhance your guests’ experience with front-of-house training for your managers and team members. Managers will learn how to coach an effective restaurant sales team, while team members develop skills they need to create memorable dining experiences for your guests.
Shift Leader Playbook
Set your leaders on the path to success and equip them with necessary skills for effectively managing co-workers, customer experiences, and drive profitability. This shift leader training will help you develop promising employees into future leaders with bite-sized lessons focused on topics ranging from effective communication and delegation to running a shift and more.
Onboarding Essentials
Get new hires onto the floor quickly and confidently with training that ensures your team is prepared from day one. This onboarding training will provide your team members with everything they need to succeed with your company. Topics include, but are not limited to, teamwork communication, appropriate attire, guest service basics, attendance, and the key elements of hospitality.
Restaurant Safety
The fast-paced environment of a restaurant can include multiple safety hazards, such as hot surfaces, sharp objects, and chemical substances. Knowing how to handle these hazards safely can significantly reduce workplace accidents and injuries. Minimize the risk of accidents, illnesses, and contamination incidents with safety training that fosters a secure environment for both employees and guests.
Front of House Sales Playbook
Increase check averages and enhance your guests’ experience with front-of-house training for your managers and team members. Managers will learn how to coach an effective restaurant sales team, while team members develop skills they need to create memorable dining experiences for your guests.
Shift Leader Playbook
Set your leaders on the path to success and equip them with necessary skills for effectively managing co-workers, customer experiences, and drive profitability. This shift leader training will help you develop promising employees into future leaders with bite-sized lessons focused on topics ranging from effective communication and delegation to running a shift and more.
Onboarding Essentials
Get new hires onto the floor quickly and confidently with training that ensures your team is prepared from day one. This onboarding training will provide your team members with everything they need to succeed with your company. Topics include, but are not limited to, teamwork communication, appropriate attire, guest service basics, attendance, and the key elements of hospitality.
Restaurant Safety
The fast-paced environment of a restaurant can include multiple safety hazards, such as hot surfaces, sharp objects, and chemical substances. Knowing how to handle these hazards safely can significantly reduce workplace accidents and injuries. Minimize the risk of accidents, illnesses, and contamination incidents with safety training that fosters a secure environment for both employees and guests.
Testimonial
“ Our biggest benefit was compliance- we struggled to be consistent with compliance and now we have that. trainingGrid® automatically puts reminders in your queue so you don’t have to think about it.”
Paula Garcia
Director of HR
TRAINING CONTENT
Responsible Alcohol Sales Training
Restaurants and bars that sell alcohol have a legal obligation to do so responsibly. Staff training is a critical component of any alcohol sales program. Our Responsible Alcohol Sales and Service teaches servers and bartenders how to follow alcohol sales laws while delivering excellent customer service. Real-world scenarios show employees how to implement what they learn. Required training approved by the states of CA, ME, MI, NY, OK, PA, SD, TN, TX, UT, or VT.
TRAINING CONTENT
Human Resources
To attract, hire, and retain a strong workforce, you must provide a productive and safe work environment. Our Human Resources training for restaurants covers critical issues related to maintaining a productive work environment, including topics FMLA, ACA Healthcare Marketplace, harassment prevention, diversity, violence in the workplace, and more.
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