Training Solutions for Your Frontline

Customer service and loyalty is a top concern for your business, and every interaction matters. We help you with onboarding, compliance, and teaching your employees to respond with urgency so customers are always top of mind.

TRAINING SOLUTIONS

We Serve Those Who Serve Others

Onboarding

Onboarding

Your new employees’ first, and most important, impression of your company is formed during the onboarding process. We will help you develop an onboarding program for frontline workers that sets them up for success on day one.

Customer Service

Customer Service

Your frontline employees are the face of your company, and your customers expect a quick and hassle-free experience during every visit. Equip your frontline employees to handle any situation, good or bad, that comes their way with ease.

Compliance

Compliance

Our compliance training can help you train your team on age-restricted items like alcohol and tobacco, as well as lottery sales. Your employees will learn best practices to ensure compliance and minimize risks of fines and potential lawsuits.

Human Resources

Human Resources

Train your frontline workers with ease and consistency to keep your company up to date on compliance-related topics. Training on subjects like harassment, DEI, safety, and workplace violence will help your employees understand the implications of these matters.

Employee Development

Employee Development

We know that your employees are the keys to your success. We help our clients create custom career paths that blend online learning tools, mentoring, and hands-on tasks to develop future leaders in their company.

Foodservice and Safety

Foodservice & Safety

Empower your employees with training on foodborne illnesses that emphasizes prevention strategies and best practices for food safety preparation. Ensure your team is equipped with the knowledge to uphold high standards of food safety and consumer protection.

Onboarding

Onboarding

Your new employees’ first, and most important, impression of your company is formed during the onboarding process. We will help you develop an onboarding program for frontline workers that sets them up for success on day one.

Customer Service

Customer Service

Your frontline employees are the face of your company, and your customers expect a quick and hassle-free experience during every visit. Equip your frontline employees to handle any situation, good or bad, that comes their way with ease.

Compliance

Compliance

Our compliance can help you train your team on age-restricted items like alcohol and tobacco, as well as lottery sales. Your employees will learn best practices to ensure compliance and minimize risks of fines and potential lawsuits.

Human Resources

Human Resources

Train your frontline workers with ease and consistency to keep your company up to date on compliance related topics. Training on subjects like harassment, DEI, safety, and workplace violence will help your employees understand the implications of these matters.

Employee Development

Employee Development

We know that your employees are the keys to your success. We help our clients create custom career paths that blend online learning tools, mentoring, and hands-on tasks to develop future leaders in their company.

Foodservice and Safety

Foodservice & Safety

Empower your employees with training on foodborne illnesses that emphasizes prevention strategies and best practices for food safety preparation. Ensure your team is equipped with the knowledge to uphold high standards of food safety and consumer protection.

OUR SOLUTION

Learning Management for Your Frontline Worker

Training frontline workers has never been easier with our cloud-based learning management system. Our ready-to-go training modules coupled with our proprietary LMS, trainingGrid®, will help you develop the skills your employees need to effectively perform their duties, no matter what role they are in.

DEDICATED CLIENT SUCCESS

Our Client Success Team Is Ready To Help You Succeed

Our US-based Client Success team is not only available for everyday support, but chains with 10+ stores will benefit from a dedicated Client Success Specialist (CSS) that is assigned to their account. Your CSS will help you build and manage your online training program to ensure you are getting the most out of trainingGrid and meeting your training goals.

INSIGHTS & REPORTING

HUBS Simplified Dashboard & Reporting

Easily track your new employee’s onboarding progress with the HUBS dashboard. You will have insight into your team’s performance data so you can quickly identify gaps and areas for improvement. HUBS has real-time data that provides powerful metrics to give you comprehensive information and visible results.

Track Process

Track Progress

Monitor onboarding progress and employee performance with pre-built reports that can also be customized to fit your reporting needs.

Identify Challenges

Identify Challenges

Pinpoint training gaps and deficiencies right away so new employees can get the training they need to be successful on the job.

Report Success

Report Success

Gain access to valuable insights that will help you report on the effectiveness of your new employee onboarding process.

Track Progress

Track Progress

Monitor onboarding progress and employee performance with pre-built reports that can also be customized to fit your reporting needs.

Identify Challenges

Identify Challenges

Pinpoint training gaps and deficiencies right away so new employees can get the training they need to be successful on the job.

Report Success

Report Success

Gain valuable insights that can help you measure the effectiveness of your employee training program. With My Report Grid, you can easily run and schedule reports that provide valuable data to analyze results and make decisions.

TESTIMONIAL

As someone is starting in our stores, and even as they carry their career with us, having that [training] piece of “this is what we want you to do, this is HOW you do it” and then you can see them do it in action creates a foundation of how we do our process.

Alisha Black

Huck’s, Vice President of HR

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