What’s Your Preferred Conflict Management Style?
According to Carrie Luxem, author of Soft Skills Playbook, “People think they’re good at [conflict management]—they’re not.” Conflict is something most of us experience on a near-daily basis in our lives. As a manager within your organization, managing that conflict...
Be a Leader, Not a Boss
When your employees see you coming, do they say, “Here comes help!” or “Here comes trouble!”? When an employee doesn’t show up for work, are you scrambling to get other employees to pick up the slack, or are you rolling up your sleeves...
The Importance of Soft Skills in the Workplace
Have you ever judged a doctor based on their “bedside manner” – the way they interact with and speak to their patients? If you answered yes, know you’re likely not alone. A doctor’s bedside manner – whether good or bad – is a result of their soft skills. These...
Don’t Train in Vain: Develop an Employee Training Plan
Training time is only as valuable as you make it. Don’t train in vain — develop an employee training plan, and stick to it. Structure the time you have in your different types of training meetings to get the biggest bang for your training buck. Focus your...Follow Us!
