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Exit Interviews that Enlighten
Your favorite employee is leaving (or maybe it’s your least favorite employee) and you’ve heard enough about exit interviews to know you should conduct one, but you can’t help thinking, “What’s the point?” After all, good employees on their way out don’t want to burn...
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Exit Interviews that Enlighten
Your favorite employee is leaving (or maybe it’s your least favorite employee) and you’ve heard enough about exit interviews to know you should conduct one, but you can’t help thinking, “What’s the point?” After all, good employees on their way out don’t want to burn...
Custom Training Programs Put Employees First
Your staff is your most valuable asset, and like any asset, it needs to be continually taken care of. For your employees, that means setting them up with the skills they need to be successful in their jobs and their careers. Custom training programs allow you to do...
Make Online Training Work for You with the Right LMS
It’s 5:00. Do you know where your knowledge is? As an effective leader, how your staff learns, retains, and implements knowledge is your responsibility. This goes far beyond what you may have traditionally considered “training.” From compliance training to task...
Cause & Effect
Most people who volunteer for a charitable cause agree, it feels good to do good. Charitable giving can have the same positive effect on businesses. Many large corporations sponsor public fundraising events and offer matching donation programs for both the good of the...
Why You Can’t Afford to Skimp on Training and Career Development
You know the expression, “The person on top of the mountain didn’t fall there”? It’s true – whether you’re climbing the corporate ladder or making your way to an assistant manager position at the corner store, you have committed to a career development path. When...
Is Industry Lingo Affecting Your Communication?
Every industry has its own lingo. These specialized words and expressions are spoken and understood freely among people who have been around for a while, but they may complicate communication for others. Here are a few examples: In retail and convenience stores, you...
Are You a Target?
Crime is costly. The financial losses from theft alone exceed over $50 billion per year. Add in what businesses spend to prevent loss, and that amount more than doubles. When you recognize how criminals might target your business, you can strategize ways to stop them....
If It Doesn’t Happen at Work, Is It Still Workplace Harassment?
You already know that federal mandates, as well as laws in many states, prohibit workplace harassment. What you might not know is that the term itself can be a little misleading. When you hear “workplace harassment” you may think it only applies to behavior that...
How Training Gives You a Competitive Advantage
Competition is nothing new, but it does hit some companies harder than others. No matter what type of competition you face, your employee training program can set you apart. Employees are your most valuable asset, and they’re also the key to gaining a competitive...
Develop Hourly Employees into Managers
Spending time to develop employees into managers is a win-win proposition. It creates a growth vehicle for hourly employees to sample management responsibilities, and it also provides much-needed relief when business increases dramatically, managers take vacations, or...
Want to Improve Your Business? Get Engaged!
Like any good manager or owner, you know what you want for your business. You have goals for sales, profitability, turnover, and marketing ROI. To achieve all these goals, you'll have to tackle a lot of different strategies, but you'll need one thing to make them all...
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