Start Planning Now for Next Year
With the fourth quarter of the year underway, now is the perfect time to start thinking about your goals for next year. Being an effective manager is a tough job, but with the right planning and the right skills, you can continue to improve and grow. Keep these key...
The Ultimate Customer Experience – A Quest for Excellence
In a world where we are ambushed with ads, blasted with promises and bombarded with choices, we rarely believe anything that isn’t a “going out of business” sale. Every “customer first,” “high quality,” and “great service” spiel we hear makes us roll our eyes. We’re...
What’s Your Preferred Conflict Management Style?
According to Carrie Luxem, author of Soft Skills Playbook, “People think they’re good at [conflict management]—they’re not.” Conflict is something most of us experience on a near-daily basis in our lives. As a manager within your organization, managing that conflict...
What Your Employees Don’t Know Can Hurt You
If knowledge is power, then the lack of knowledge is a weakness. This is especially true in risk assessment. As a business leader, part of your job is to assess the risks your organization faces and find ways to minimize them. The main types of risks you face are:...Follow Us!
