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Turning Leaders into Shift Leaders: Interview with Bob Duprey (from Restaurant Playbooks)

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Bob Duprey is no stranger to creating consistent training systems. In this interview, Jeff Kahler explores how shift leaders can really elevate restaurant service, especially in quick service restaurants (QSRs)! Bob and Jeff also dive into Shift Leader Playbook, the newest course from Restaurant Playbooks.

About Our Guest:

For the last 20 years, Bob Duprey has worked with Fortune 500 clients to develop custom eLearning solutions. As the founder of Restaurant Playbooks, he formed a team of passionate pros with proven expertise in the restaurant industry, and Learning & Development. Bob’s goal is to create engaging eLearning experiences that develop behaviors and deliver results.

Listen to Our Recent Episodes!

Episode 0128 | Comebacks Don't Happen Overnight: Interview with Stephanie Stuckey

Episode 0126 | AI in Convenience: An Interview with Susan Sly

Episode 0124 | An Interview with Frank Beard

Episode 0127 | Create the Work Culture You Want: Interview With Steve Seymour

Episode 0125 | Season 11 Recap: Taking Questions

Episode 0123 | An Interview with Lonnie McQuirter

What is Culture of Convenience?

Most people would agree that life is easier when it’s convenient; the same is true for business. Hosted by Kelly Sundberg and Ready Training Online President & CEO Jeff Kahler, the Culture of Convenience™ podcast focuses on how you can create a culture of convenience within your business. This is a podcast about you – how you can streamline tasks, improve processes, and remove the daily minutia that bogs down your business. Through collaboration and conversation, this podcast uncovers real-world solutions that show you how to balance the needs of your business with the needs of your people. Culture of Convenience™ by Ready Training Online is a natural extension of our business and our ongoing commitment to helping you leverage your most important asset – your staff.

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Meet Our Host

Jeff Kahler, President, and CEO

Jeff Kahler is a former restaurateur-turned-training-technology CEO. As the president & CEO of RTO®, Jeff sees challenges as opportunities for both innovation and exponential growth. Jeff started his career in the restaurant industry at the age of 15 and worked his way into restaurant ownership by the time he was 18. He learned early on that you’re only as successful as the team around you, and that philosophy is the foundation of the Culture of Convenience™ podcast. Each episode offers innovative ideas about how you can create a culture of convenience at your operation by balancing the needs of your business with the needs of your people.

Our Producer

Kelly Sundberg

The Culture of Convenience™ podcast by Ready Training Online is hosted and produced by Kelly Sundberg. Kelly brings a wealth of experience from her broadcasting background, and you might recognize her from some of our training modules or promotional ads. Despite her modesty about bios, we can’t help but highlight Kelly’s diverse talents and dynamic personality. Kelly’s bubbly demeanor, sharp wit, and creativity shines through on the show, making each episode engaging and entertaining. Tune in to experience firsthand the unique charm and expertise that Kelly brings to the Culture of Convenience™ podcast!

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Sound Engineer

Nick Harman

You might hear us refer to Nick as our mute sound engineer. While that’s not technically true, Nick’s contributions to the show are more of the strong but silent type. (Not that he’d be able to get a word in edgewise even if he wanted to.) With a background in audio and video production and a valued member of the RTO team, we couldn’t produce the Culture of Convenience™ podcast without Nick. Literally, we don’t know how that soundboard thing works.

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