Keeping Your Harassment Training Up-to-Date
A new year provides new opportunities for reviewing your training program and making sure your employees are receiving the training they need, particularly in relation to compliance. For example, when was the last time you really looked at your harassment training?...
Customer Service Begins in the Interview
Job interviews are stressful experiences for everyone. Think about it. Do you feel comfortable talking about yourself for half an hour to convince someone you don’t even know that you’re competent, intelligent and a good risk? Probably not. You’ll find out more about...
Your Competition is Changing – Are You Ready?
You’ve heard the joke about the two hikers and a bear, right? Two hikers encounter an angry bear in the forest. One of them opens his backpack, pulls out his running shoes, and begins putting them on as fast as he can. The other watches and says, “You don’t think...
Barriers to Effective Communication
George Bernard Shaw once said, “The single biggest problem in communication is the illusion that it has taken place.” Although nearly a century has passed since these words were first spoken, they still hold true today. Barriers to effective communication...Follow Us!
