Management Blog
Tracking Employee Training with Your LMS
Designing and implementing an employee training program is just the beginning. To really gauge the success of that program, you need to be able to track and report on your employee training. Fortunately, your learning management system (LMS) comes with features...
Tracking Employee Training with Your LMS
Designing and implementing an employee training program is just the beginning. To really gauge the success of that program, you need to be able to track and report on your employee training. Fortunately, your learning management system (LMS) comes with features...
Why Your Employees Need Training Recertification
How often do you recertify your employees for compliance topics? If a situation arose, are you confident they would know how to handle it? Recertification, even when state or federal law does not require it, is a good way to make sure your employees are always up to...
Why Your Employees Need Training Recertification
How often do you recertify your employees for compliance topics? If a situation arose, are you confident they would know how to handle it? Recertification, even when state or federal law does not require it, is a good way to make sure your employees are always up to...
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Top 5 Trends in Employee Development
Leaders in human resources have identified some top trends in employee development that should capture the attention of training administrators, managers, and supervisors across all industries. The over-arching theme of trends points to one thing: learning is...
Managing Multiple Generations
If you’re like most service industry managers, your employee list might look like a multi-generational family tree. It’s common for operations in our industry to employ people of all different ages and generations. From the teenager who is trying to figure it all out...
How to Lead Successful Training Sessions
Any successful employee training program is multi-faceted. In addition to formal training, short in-person training sessions are critical to your team's overall success. Whether you are following up on an online harassment course, training on a new promotion, or...
Employee Recognition for a Job Well Done
Employee recognition is a sure way to encourage a team environment, but it won't happen overnight. You can speed up the process by recognizing team members for their continued efforts. There are so many ways to reward employees for consistently good behavior -- and...
What Are Your Training Goals?
Think back on your last training session. Did you just talk about the new product promotion, or did you explain why it’s important? Did you mention customer service or just remind employees to smile? Did you tell team members exactly what you expect from them and how...
5 Most Effective On-the-Job Training Strategies
Sad but true - employees disappoint us sometimes. Some lack the motivation to try new tasks, others seem unwilling to take on greater responsibilities. Before you label these employees as lazy, consider that the root of these behaviors may be employees’ fears of...
Responsible Tobacco Sales Training
When it comes to regulated products such as tobacco, your sales strategy has as much to do with compliance as it does with the products you offer. Every state has laws restricting the sale of tobacco products to minors, and those laws mean business. Breaking them, or...
Who’s Minding the Store? How to Stop Employee Theft
Employee theft always comes as a shock. After all, these people are family. But it happens—even in the best run operations. In fact, according to the United States Chamber of Commerce, 75 percent of employees steal from their workplace and most do it repeatedly. The...
Management Tip: Open Communication
A communication tip for managers: Open your mind before opening your mouth. Would you want to be spoken to the way you speak to your employees?See where your communication skills fit into the examples below. Then consider if you need to make some changes to improve...
