Training Blog
Why Your Employees Need Training Recertification
How often do you recertify your employees for compliance topics? If a situation arose, are you confident they would know how to handle it? Recertification, even when state or federal law does not require it, is a good way to make sure your employees are always up to...
Why Your Employees Need Training Recertification
How often do you recertify your employees for compliance topics? If a situation arose, are you confident they would know how to handle it? Recertification, even when state or federal law does not require it, is a good way to make sure your employees are always up to...
Are Your Employees Prepared for an Active Shooter?
With the threat of active shooter incidents becoming a frightening reality, training employees to respond effectively is a necessity. Active shooter training such as the FBI’s “Run. Hide. Fight.” video equips employees with tools to mitigate fear, empowers them to...
Are Your Employees Prepared for an Active Shooter?
With the threat of active shooter incidents becoming a frightening reality, training employees to respond effectively is a necessity. Active shooter training such as the FBI’s “Run. Hide. Fight.” video equips employees with tools to mitigate fear, empowers them to...
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LMS Benefits – What Does a Learning Management System Do?
LMS stands for Learning Management System. That sounds simple enough, but what does it really mean? Let’s break it down based on the people an LMS benefits. What an LMS Does for Employees Employees are the largest set of a learning management system’s end users. LMS...
Importance of Compliance Training
When it comes to compliance risks, you can't afford not to train your staff. Training your employees on compliance topics is required by law in some instances, and strongly encouraged in all others. A simple read-and-agree approach is not enough. Your compliance...
Reminder: Knowledge Retention Matters
Henri Barbusse, a French novelist from the late 19th century said, “People are machines of forgetfulness.” Around that same time, German psychologist Hermann Ebbinghaus coined the term “the forgetting curve,” referring to how knowledge retention declines over time....
The What, Who, Why, and How of Neurodiversity
The term “neurodiversity” was coined by a social scientist more than two decades ago, but it’s only recently made it into mainstream business conversations. The more you understand it, the more you can create an inclusive environment where all your employees thrive....
5 Most Effective On-the-Job Training Strategies
There is absolutely no substitute for on-the-job training. With that being said, though, it’s also important to remember that not all on-the-job training works. To be effective, the process of training employees while they’re actively performing their jobs must be...
5 Reasons to Implement Digital Signatures
More and more businesses are relying on digital signatures for important human resources documentation. It’s always been a challenge for HR professionals to manage and maintain documents requiring employee signatures, and that challenge is growing as more people to...
Top 10 Telephone Turnoffs
No matter what type of business you’re in, first impressions matter. This is true if a customer is walking into your location or calling your business on the phone. To avoid negative first impressions that can happen over the phone, train your employees to avoid these...
The True Cost of Bad Service
Losing a customer because they experience bad service at your company costs you more than just the profits that single customer would have created. The true cost of bad customer service goes beyond just one customer and, in fact, beyond your customer base entirely....
What To Do if You’re Accused of Harassment
As a business owner, manager, or supervisor, you already know what you can do to create a respectful and harassment-free work environment. You know that you can prevent harassment by training your staff on how to recognize inappropriate behavior. And you should also...
How Your LMS Makes You SMART
The concept of SMART goals has been around for a while. It states that goals should be: Specific. Measurable. Attainable Realistic. Timely. The SMART goal-setting acronym can be applied to any type of goal, from leadership goals to personal wellness goals....
You’ve Received a Harassment Complaint – Now What?
Preventing harassment at your company is vital to creating and maintaining a productive work environment where all employees are treated with respect. Unfortunately, though, even when you do all you can to prevent harassing behavior, it can still happen. If it does,...
Custom Training Programs Put Employees First
Your staff is your most valuable asset, and like any asset, it needs to be continually maintained. For your employees, that means setting them up with the skills they need to be successful in their jobs and their careers. Custom training programs allow you to do just...
