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LMS Explained: What Is It and Why Do You Need One?

LMS Explained: What Is It and Why Do You Need One?

The world of employee training is ever-evolving, and chances are, someone somewhere has tried to tell you that a learning management system would improve your training program – but what is a learning management system? What Is a Learning Management System? A learning...

LMS Explained: What Is It and Why Do You Need One?

The world of employee training is ever-evolving, and chances are, someone somewhere has tried to tell you that a learning management system would improve your training program – but what is a learning management system? What Is a Learning Management System? A learning...

read more
Do You Need to Update Your Harassment Training?

Do You Need to Update Your Harassment Training?

Across the country, many states have begun making updates to their harassment laws. If your organization operates in one of these states, that could have an impact on your hiring and training practices – especially if your state is one that mandates harassment...

Do You Need to Update Your Harassment Training?

Across the country, many states have begun making updates to their harassment laws. If your organization operates in one of these states, that could have an impact on your hiring and training practices – especially if your state is one that mandates harassment...

read more

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Reminder: Knowledge Retention Matters

Reminder: Knowledge Retention Matters

Henri Barbusse, a French novelist from the late 19th century said, “People are machines of forgetfulness.” Around that same time, German psychologist Hermann Ebbinghaus coined the term “the forgetting curve,” referring to how knowledge retention declines over time....

The What, Who, Why, and How of Neurodiversity

The What, Who, Why, and How of Neurodiversity

The term “neurodiversity” was coined by a social scientist more than two decades ago, but it’s only recently made it into mainstream business conversations. The more you understand it, the more you can create an inclusive environment where all your employees thrive....

5 Most Effective On-the-Job Training Strategies

5 Most Effective On-the-Job Training Strategies

There is absolutely no substitute for on-the-job training. With that being said, though, it’s also important to remember that not all on-the-job training works. To be effective, the process of training employees while they’re actively performing their jobs must be...

Top 10 Telephone Turnoffs

Top 10 Telephone Turnoffs

No matter what type of business you’re in, first impressions matter. This is true if a customer is walking into your location or calling your business on the phone. To avoid negative first impressions that can happen over the phone, train your employees to avoid these...

The True Cost of Bad Service

The True Cost of Bad Service

Losing a customer because they experience bad service at your company costs you more than just the profits that single customer would have created. The true cost of bad customer service goes beyond just one customer and, in fact, beyond your customer base entirely....

How Your LMS Makes You SMART

How Your LMS Makes You SMART

The concept of SMART goals has been around for a while. It states that goals should be: Specific. Measurable. Attainable Realistic. Timely. The SMART goal-setting acronym can be applied to any type of goal, from leadership goals to personal wellness goals....

Custom Training Programs Put Employees First

Custom Training Programs Put Employees First

Your staff is your most valuable asset, and like any asset, it needs to be continually maintained. For your employees, that means setting them up with the skills they need to be successful in their jobs and their careers. Custom training programs allow you to do just...

How to Reduce Workplace Injuries

How to Reduce Workplace Injuries

According to the National Safety Council, the annual economic cost of workplace injuries is $170.8 billion. This includes the cost of wage and productivity losses, medical expenses, administrative expenses, and employers’ uninsured costs. When an employee is injured...

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