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RTO is Now SOC 2 Certified | What is SOC 2 Certification?

RTO is proud to announce that, as of October 1, 2024, we were officially SOC 2 certified! This is an incredibly important step in RTO’s evolution as a trusted source for online training. But what does it all mean? Here is what you need to know about SOC 2...

RTO is Now SOC 2 Certified | What is SOC 2 Certification?

RTO is proud to announce that, as of October 1, 2024, we were officially SOC 2 certified! This is an incredibly important step in RTO’s evolution as a trusted source for online training. But what does it all mean? Here is what you need to know about SOC 2...

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8 Types of Business Competition

8 Types of Business Competition

Who is your competition? When you read that question, at least a handful of other company names should pop into your head. It’s important to know the companies you’re competing with for revenue, and it’s equally important to understand how you compete with them. Take...

Why Implementing a DEI Program is Important

Why Implementing a DEI Program is Important

The world is diverse, and that means workplaces are made up of people with a wide range of backgrounds. This diversity brings fresh voices and a variety of perspectives to your company. To reap those benefits, you want to build an inclusive workplace – which starts...

What’s Your Preferred Conflict Management Style?

What’s Your Preferred Conflict Management Style?

According to Carrie Luxem, author of Soft Skills Playbook, “People think they’re good at [conflict management]—they’re not.” Conflict is something most of us experience on a near-daily basis in our lives. As a manager within your organization, managing that conflict...

Be a Leader, Not a Boss

Be a Leader, Not a Boss

When your employees see you coming, do they say, "Here comes help!" or "Here comes trouble!"? When an employee doesn't show up for work, are you scrambling to get other employees to pick up the slack, or are you rolling up your sleeves and pitching in to get the job...

Do You Have a Minute?

Do You Have a Minute?

Having an open door policy as a manager is an easy way of telling your employees, “I value your input and want to hear from you.” As more people work remotely, the term "open door" is less literal these days than it has been in the past. The purpose is the same,...

Is Industry Lingo Affecting Your Communication?

Is Industry Lingo Affecting Your Communication?

​​Every industry has its own lingo. These specialized words and expressions are spoken and understood freely among people who have been around for a while, but they may complicate communication for others. Here are a few examples: In retail and convenience stores, you...

Our Top 10 of 2022

Our Top 10 of 2022

It’s that time of year again, when the hustle and bustle of the holidays makes time speed up and before you know it a new year has begun. Before we close the book on 2022, however, we’d like to take some time to look back on our top 10 articles from the past year. Top...

Cause & Effect

Cause & Effect

Most people who volunteer for a charitable cause agree, it feels good to do good. Charitable giving can have the same positive effect on businesses. Many large corporations sponsor public fundraising events and offer matching donation programs for both the good of the...

The Training and Turnover Connection

The Training and Turnover Connection

In a linear world, the act of training a new employee comes after that employee is hired. But, as great leaders know, business isn’t always linear. Your training process has a direct impact on whether you need to hire that new employee in the first place. In many...