Training Blog
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LMS Explained: What Is It and Why Do You Need One?
The world of employee training is ever-evolving, and chances are, someone somewhere has tried to tell you that a learning management system would improve your training program – but what is a learning management system? What Is a Learning Management System? A learning...
LMS Explained: What Is It and Why Do You Need One?
The world of employee training is ever-evolving, and chances are, someone somewhere has tried to tell you that a learning management system would improve your training program – but what is a learning management system? What Is a Learning Management System? A learning...
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Do You Need to Update Your Harassment Training?
Across the country, many states have begun making updates to their harassment laws. If your organization operates in one of these states, that could have an impact on your hiring and training practices – especially if your state is one that mandates harassment...
Do You Need to Update Your Harassment Training?
Across the country, many states have begun making updates to their harassment laws. If your organization operates in one of these states, that could have an impact on your hiring and training practices – especially if your state is one that mandates harassment...
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Why You Can’t Afford to Skimp on Training and Career Development
You know the expression, “The person on top of the mountain didn’t fall there”? It’s true – whether you’re climbing the corporate ladder or making your way to an assistant manager position at the corner store, you have committed to a career development path. Training...
Online Learning Glossary
As businesses look for options to replace in-person learning events, training employees online has skyrocketed. Use this online learning glossary to keep track of industry lingo. Assessment: Assessments are a way to determine if a trainee has understood the learning...
Effective Virtual Team Communication
The events of 2020 have forced most businesses to re-evaluate how they communicate within their teams. For essential businesses and other operations in the service industry where employees are still on-site and not always in front of computers, video conferences are...
What You Don’t Know Actually Can Hurt You
Complying with various federal, state, and local laws is part of doing business. No industry is exempt from compliance regulations, and some industries face greater legal demands than others. Here’s what you need to know to protect yourself and your company from risks...
Which Topics are Best for Online Employee Training?
Online employee training isn’t a nice-to-have tool in your knowledge management toolbox, it’s a must-have tool. Training online creates consistency in your training message, improves efficiency in training time, and streamlines training administration tasks. 5 Content...
How to Handle a He-Said-She-Said Harassment Claim
Workplace harassment can happen in any industry, at any time, between any staff members. As a supervisor, you are legally obligated to investigate all claims of harassment. Sometimes, harassment claims are easy to evaluate. For example, if an employee shows you...
Online Training – Clicks that Stick
We live in a world of clicks. Answers to even some of the most complicated questions are just a click or two away, satisfying the increasingly popular need for instant gratification. Many of your employees may not even know how to discover information without clicking...
Questions and Answers about Competency-based Training
There’s a difference between what an employee knows and what an employee can do. Competency-based training bridges that gap. When your training goals are focused on competencies in addition to knowledge, you’ll have a more effective and efficient team. Take a look at...
Meet Your Learners Where They Are
If you’re like most business leaders in the service industry, you manage a staff that ranges from high school kids getting their feet wet in the job market to retirees trying to make a few extra bucks. Managing multiple generations takes excellent leadership skills,...
Harassment Claims – Are You Responsible for Non-Employees?
As an owner or manager, you can’t control everything that happens at your business. If you're in an environment where your employees are working from home during the pandemic, you may be even less aware of how employees are interacting with each other. You are,...
Company Culture Check During COVID-19
The culture of your company is more than just your vision and mission – it’s your values, too. While a time of crisis may leave you feeling overwhelmed with challenges beyond your control, it’s also a good time to conduct a quick “culture audit.” It’s important to...
How Employee Training Strategies Foster Teamwork
What if you invest in training for your employees and they leave? Sure, that’s a risk. A bigger risk, though, is not training them, and they stay. Untrained employees have no sense of teamwork, don’t work toward a common goal, and don’t particularly care about the...
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