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7 Communication Skills Training Administrators Need

7 Communication Skills Training Administrators Need

As a training administrator, the way you communicate has a large impact on the effectiveness of your role. Not only must you communicate effectively with the employees you are training, but you may also occasionally find yourself in the position of needing to...

7 Communication Skills Training Administrators Need

As a training administrator, the way you communicate has a large impact on the effectiveness of your role. Not only must you communicate effectively with the employees you are training, but you may also occasionally find yourself in the position of needing to...

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Six Steps for Implementing a Successful DEI Program

Embracing diversity within your organization can benefit everyone involved. But what do the words diversity, equity and inclusion mean to you? And do they have the same meaning for your employees? Diversity, Equity, and Inclusion (DEI) training will help ensure...

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Online Learning Glossary

Online Learning Glossary

As businesses look for options to replace in-person learning events, training employees online has skyrocketed. Use this online learning glossary to keep track of industry lingo. Assessment: Assessments are a way to determine if a trainee has understood the learning...

Effective Virtual Team Communication

Effective Virtual Team Communication

​The events of 2020 have forced most businesses to re-evaluate how they communicate within their teams. For essential businesses and other operations in the service industry where employees are still on-site and not always in front of computers, video conferences are...

What You Don’t Know Actually Can Hurt You

What You Don’t Know Actually Can Hurt You

Complying with various federal, state, and local laws is part of doing business. No industry is exempt from compliance regulations, and some industries face greater legal demands than others. Here’s what you need to know to protect yourself and your company from risks...

Online Training – Clicks that Stick

Online Training – Clicks that Stick

We live in a world of clicks. Answers to even some of the most complicated questions are just a click or two away, satisfying the increasingly popular need for instant gratification. Many of your employees may not even know how to discover information without clicking...

Questions and Answers about Competency-based Training

Questions and Answers about Competency-based Training

There’s a difference between what an employee knows and what an employee can do. Competency-based training bridges that gap. When your training goals are focused on competencies in addition to knowledge, you’ll have a more effective and efficient team. Take a look at...

Meet Your Learners Where They Are

Meet Your Learners Where They Are

If you’re like most business leaders in the service industry, you manage a staff that ranges from high school kids getting their feet wet in the job market to retirees trying to make a few extra bucks. Managing multiple generations takes excellent leadership skills,...

Company Culture Check During COVID-19

Company Culture Check During COVID-19

The culture of your company is more than just your vision and mission – it’s your values, too. While a time of crisis may leave you feeling overwhelmed with challenges beyond your control, it’s also a good time to conduct a quick “culture audit.” It’s important to...

How Employee Training Strategies Foster Teamwork

How Employee Training Strategies Foster Teamwork

What if you invest in training for your employees and they leave? Sure, that’s a risk. A bigger risk, though, is not training them, and they stay. Untrained employees have no sense of teamwork, don’t work toward a common goal, and don’t particularly care about the...

Broadcast Your Crisis Communication

Broadcast Your Crisis Communication

During times of crisis, you may feel like it’s all you can do to keep up with changes happening to your business. Even if you’re short on time, it’s important that you stay visible to your employees. They need to hear from you – and see you – now more than ever. While...

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