Responsible Alcohol Sales for Convenience Stores

Teach your staff how to follow the law when selling alcohol for off-premise consumption.

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Does Your State Require Approved Training?

This training addresses off-premise alcohol sales only and is not intended for on-premise sales and service. Utilize this training only if your state does not require approval of alcohol compliance training. If you are unsure of your location’s requirements, check with your state’s alcoholic beverage control and/or your municipality. If you are in need of training approved by CA, ME, MI, NY, OK, PA, SD, TN, TX, UT, or VT, please visit our Alcohol Compliance page, and select the correct state.

Online Training for Responsible Alcohol Sales


Convenience stores and other businesses that sell alcohol have a legal obligation to do so responsibly. Staff training is a critical component of any alcohol sales program. Our Responsible Alcohol Sales for Off-Premise Sellers online training program includes real-world scenarios that show employees how to implement what they learn. Employees complete quizzes throughout the training to reinforce learning. At the end of the training, employees who pass the final exam receive a printable certificate. The training is broken down into these easy-to-understand sections:

Included in This Module

N Understanding Your Legal Responsibilities

In order to follow the law, employees must first understand the law. In this section, employees learn about their legal obligation to provide responsible beverage sales. They learn why laws exist and how the laws apply to them as a seller.

N Recognizing Legally Acceptable ID

It is illegal to sell alcohol to anyone under the age of 21. In this section of the Responsible Alcohol Sales for Off-Premise Sellers training, employees learn the proper way to check identification.

N Refusing Sales to Minors

Sellers of alcohol for off-premise consumption must not sell to minors. In this section of the training, employees learn different ways minors may try to buy or consume alcohol. Employees also learn what they should say and do to refuse sales to an underage customer.

N Understanding Alcohol’s Effect on the Body

In order to understand the consequences of illegal alcohol sales, employees must understand alcohol’s effects on the body. In this section of the training, employees learn what happens when a person consumes alcohol, how a person’s blood alcohol content (BAC) is used to measure impairment, and the different stages of alcohol intoxication.

N Recognizing Signs of Intoxicated Customers

It is illegal to sell alcohol to someone who is intoxicated. In this section of the training, employees watch various examples to learn how to assess a customer’s possible level of intoxication.

N Refusing Sales to Intoxicated Customers

Many alcohol sellers will be faced with an intoxicated customer who wants to purchase alcohol. In this section of the training, employees learn how to refuse sales to intoxicated customers in a way that’s focused on safety and customer service.

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Interested in a Full Solution?

RTO specializes in designing training solutions that fit your specific needs. Contact us for more information about our online training or our LMS subscription packages.

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Our Responsible Alcohol Sales for Off-Premise Sellers module is available for purchase by the seat, without the commitment of a subscription. Visit our marketplace to get started.

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If you’re a current subscriber, we can customize your solution as your training goals change. Contact your account manager to make modifications to your existing training network.

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Why Train Your Staff on Responsible Alcohol Sales and Service?

If you fail to train your staff on how to responsibly sell alcohol, your operation could be fined, sued, or shut down. People could be injured or even killed. Managers and employees could face personal liability and even criminal charges for disregarding laws related to alcohol sales. You can mitigate these risks by training your staff on how to responsibly sell alcohol. Online training is easy to implement and track. Get started today!