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5 Factors Affecting Business Growth

5 Factors Affecting Business Growth

If you’re a business owner, then growing your business is most likely your primary goal. However, growing a business doesn’t happen overnight. It requires a lot of effort and action - and a solid growth strategy to achieve that goal.  Key Factors of Business Growth So...

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5 Factors Affecting Business Growth

If you’re a business owner, then growing your business is most likely your primary goal. However, growing a business doesn’t happen overnight. It requires a lot of effort and action - and a solid growth strategy to achieve that goal.  Key Factors of Business Growth So...

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Home Field Advantage at Your Business

Home Field Advantage at Your Business

Baseball Hall of Famer Casey Stengel once said, “Managing is getting paid for home runs someone else hits.” This is true whether you’re coaching the Mets or running a convenience store. In either case, your success as a manager is based not only on the skill level of...

10 Steps for Empowering Employees from Day One

10 Steps for Empowering Employees from Day One

According to Walt Disney, “You can dream, create, design, and build the most wonderful place in the world … but it requires people to make the dream a reality.” Your employees are the backbone of your business. Empowering your employees from day one will help ensure...

The Ultimate Customer Experience – A Quest for Excellence

The Ultimate Customer Experience – A Quest for Excellence

In a world where we are ambushed with ads, blasted with promises and bombarded with choices, we rarely believe anything that isn’t a “going out of business” sale. Every “customer first,” “high quality,” and “great service” spiel we hear makes us roll our eyes. We’re...

The Importance of Effective Workplace Communication

The Importance of Effective Workplace Communication

Good communication is the foundation of any successful work environment. Workplace communication can be defined as the exchange of ideas among your employees. Whether you’re meeting face-to-face physically in the office, talking on the phone or videoconferencing, or...

Technology Increases Your LMS Support Options

Technology Increases Your LMS Support Options

Technology is a constantly evolving resource. When it comes to employee training, this means a wider range of methods for training your employees – especially if you employ a learning management system (LMS). Advances in technology also give you more options when it...

Employee Friendly Policies Serve Your Internal Customer

Employee Friendly Policies Serve Your Internal Customer

Competition for the customer has sky-rocketed. Stores -- both national chains and local mom-and-pop shops -- are introducing value pricing and loyalty programs… anything to keep their focus on getting customers through the door. While these efforts are indeed...

7 Benefits of Teambuilding

7 Benefits of Teambuilding

You’ve likely heard the saying, “Teamwork makes the dream work.” While it may seem cliché, it’s not wrong. In order for your organization to be successful in achieving its goals, you need a team that can work together cohesively. That kind of teamwork doesn’t just...

How Poor Service Affects Your Profits

How Poor Service Affects Your Profits

Every time we go to a store, eat at a restaurant or call about a bill, we are either entering "Consumer Arena of Service Heaven" or "Service Hell," braced for battle, brimming with expectations, hoping for service excellence, but more often than not, we end up...