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Do Your Employees Have the Right Skills? Upskilling and Reskilling in Today’s Workforce
Professional development is a constantly moving target. Employees may come to their jobs with education and past experience, but ultimately it’s the organization’s responsibility to make sure they’re well-trained for the specific position for which they’ve been hired,...
Featured Article
Do Your Employees Have the Right Skills? Upskilling and Reskilling in Today’s Workforce
Professional development is a constantly moving target. Employees may come to their jobs with education and past experience, but ultimately it’s the organization’s responsibility to make sure they’re well-trained for the specific position for which they’ve been hired,...
Recent Articles
Customer Service Begins in the Interview
Job interviews are stressful experiences for everyone. Think about it. Do you feel comfortable talking about yourself for half an hour to convince someone you don’t even know that you’re competent, intelligent and a good risk? Probably not. You’ll find out more about...
Your Competition is Changing – Are You Ready?
You’ve heard the joke about the two hikers and a bear, right? Two hikers encounter an angry bear in the forest. One of them opens his backpack, pulls out his running shoes, and begins putting them on as fast as he can. The other watches and says, “You don’t think...
Barriers to Effective Communication
George Bernard Shaw once said, "The single biggest problem in communication is the illusion that it has taken place." Although nearly a century has passed since these words were first spoken, they still hold true today. Barriers to effective communication in the...
Last Minute Holiday Merchandising
By this time of the year, your holiday marketing plan should be pretty well up and running. Hopefully you’re pulling in the profits you anticipated. But, are there any last-minute opportunities that may have been overlooked while you've been preparing for the busy...
Tracking Employee Training with Your LMS
Designing and implementing an employee training program is just the beginning. To really gauge the success of that program, you need to be able to track and report on your employee training. Fortunately, your learning management system (LMS) comes with features...
Focus on Holiday Safety
Odds are your Christmas tree is not going to burn down your building (but water it well, anyway). Chances are also good that nobody’s going to eat a Poinsettia (it's a myth that they're poisonous, anyway). And you can probably bet that your assistant manager is not...
Are Your Employees Prepared for an Active Shooter?
With the threat of active shooter incidents becoming a frightening reality, training employees to respond effectively is a necessity. Active shooter training such as the FBI’s “Run. Hide. Fight.” video equips employees with tools to mitigate fear, empowers them to...
Brainstorming Dos and Don’ts
Scientist Linus Pauling once said, “The best way to have a good idea is to have lots of ideas.” Your business might not be about to change the world of quantum mechanics, but the ideas you come up with could be just as influential to your overall success....
Start Planning Now for Next Year
With the fourth quarter of the year underway, now is the perfect time to start thinking about your goals for next year. Being an effective manager is a tough job, but with the right planning and the right skills, you can continue to improve and grow. Keep these key...
LMS Explained: What Is It and Why Do You Need One?
The world of employee training is ever-evolving, and chances are, someone somewhere has tried to tell you that a learning management system would improve your training program – but what is a learning management system? What Is a Learning Management System? A learning...
Most Common LMS Support Topics
Your learning management system (LMS) provides your employees with training that is up-to-date, flexible, and trackable. Your LMS support team can provide valuable resources and best practices for getting the most out of your LMS. There may be times when you'll need...
Make Networking Work for You
Regardless of your role within your organization, professional networking can help build relationships that will benefit you for years to come. Networking isn’t just about meeting and establishing new relationships – it's also about maintaining and strengthening the...
