The Art of Delegation for Managers

The Art of Delegation for Managers

A daily to-do list is a critical tool in any leadership position. Without one, your day will rule you instead of the other way around. If you’re not constantly evaluating your to-dos, however, your list will be more of a reminder of all the tasks you didn’t get to...

Customer Service Begins in the Interview

Customer Service Begins in the Interview

Job interviews are stressful experiences for everyone. Think about it. Do you feel comfortable talking about yourself for half an hour to convince someone you don’t even know that you’re competent, intelligent and a good risk? Probably not. You’ll find out more about...

Smart Team Building

Smart Team Building

With baseball season in full swing, now is the perfect time to focus on your team. Just like in America's favorite past time, your success as a manager depends on the effectiveness of your team. The people you recruit for your team are just as important as your...

Making Community Service Mean More

Making Community Service Mean More

The best kind of advertising is free. The most influential promotional tool has always been word-of-mouth, and it’s easier to generate than you might think. Getting involved in your community is a great way to set your organization apart from other stores and make a...

How Goal Setting Impacts Sales

How Goal Setting Impacts Sales

Is what you’re doing today getting you closer to where you want to be tomorrow? That’s the question you should be asking yourself as you evaluate your progress toward your business goals. On every shift, you and your staff have opportunities to get closer to your...

Importance of Compliance Training

Importance of Compliance Training

When it comes to compliance issues, you can't afford not to train your staff. Training your employees on compliance topics is required by law in some instances, and strongly encouraged in all others. A simple read-and-agree approach is not enough. Your compliance...

“Good Enough” Never Is

“Good Enough” Never Is

Do you ever look at something going on in your business and decide that, whatever it is, it's "good enough?" As any successful manager will tell you, "good enough" never is. You have to set the bar higher, both for your big picture goals and for the details of your...

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