Lead, Don’t Manage

Lead, Don’t Manage

Everyone has room to improve. We all know that about ourselves -- and probably even know the areas of our leadership that need improvement -- but making the necessary changes is never as easy as it seems. If you really want to bring about positive change for yourself,...

Controlling Costs in a Retail Business

Controlling Costs in a Retail Business

When it comes to controlling costs in a retail environment, it's not just the dollars flying out the window that will get you. Sometimes, it's the less obvious things that will keep you from reaching your short and long term goals. Of course you have to keep your eye...

Tips for Terminating Employees

Tips for Terminating Employees

We don’t have to tell you — human resources isn’t easy. One of the hardest tasks for managers is terminating employees, but it's unfortunately a necessary evil in this business. When it becomes clear that firing an employee is the only possible recourse, you owe it to...

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