Tips for Terminating Employees

Tips for Terminating Employees

We don’t have to tell you — human resources isn’t easy. One of the hardest tasks for managers is terminating employees, but it's unfortunately a necessary evil in this business. When it becomes clear that firing an employee is the only possible recourse, you owe it to...

Technology Vendors Versus Partners

Technology Vendors Versus Partners

Companies have needs, and they look to other companies to fill those needs. No matter what service or product you’re looking for, as you shop for solutions, it’s important to know the qualities of technology vendors versus partners. Ask these questions to...

Coaching Vs. Training

Coaching Vs. Training

Are your managers trainers or coaches? While it might seem like these are interchangeable roles, they are really two interdependent positions. Especially in today’s workforce where technology has transformed training techniques, trainers and coaches accomplish very...

What’s Your Story?

What’s Your Story?

Donald Miller, author of Building a StoryBrand: Clarify Your Message So Customers Will Listen, wrote, “The only reason our customers buy from us is because the external problem we solve is frustrating them in some way. If we can identify that frustration, put it into...

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